TURN AROUND TIME
Currently the turn around time for a customized stainless steel tumbler is 4-6 weeks. Rush orders will be considered at time of inquiry. If I am able to assist with the order a rush fee will be applied to your balance
If you are purchasing a cold cup, bracelet, shirt or other products those will generally ship within 3-5 business days unless otherwise specified on the listing.
If you are ordering a non-glittered cup, please know that it is nearly impossible to keep it free of glitter. I work with a large amount of glitter each day and it is spreads very easily. I do my best to not cross contaminate but there is a chance you will have a few rogue pieces. Consider it my signature.
Selecting Glitter Colors-
I have over 100 glitter options available. With this many options it makes its very difficult to post each one online. Please provide for me your thoughts or ideas and I am more than happy to send pictures of the color/colors you may be interested in. This way you have the ability to pick the color or colors that speak to you and that you envision on your personalized cup.
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PRODUCT PICK UP & SHIPPING
If you are local, Pickup is available in Derby, CT If you are unable to pickup or do not live locally, I ship using USPS Flat rate shipping. One Cup ships for $8.40 If purchasing other products, the shipping will be determined at the time of purchase.
All sales are final.
Personalized or custom tumbler orders-
Each cup is delivered with proper care instructions to ensure proper use and longevity. Krafty Pineapple Creations is not liable for damage to the cup due to misuse. Please read and follow the care instructions accordingly. No Refunds, No Returns, No Exchanges.
Refunds/replacements will only be considered in the event of a design flaw and is at KPC’s sole discretion..
I use high quality products to ensure I am providing you a high quality product.
Tumblers - personalized tumblers are made with a double walled stainless steel, vacuum insulated & BPA Free. They are great for hot and cold beverages. They include a lid and straw.
Epoxy- also knows as Resin or Epoxy Resin provides a clear glass like finish. The epoxy is VOC free and UV resistant. The epoxy is FDA compliant resin and is heat resistant up to 500 degrees. The epoxy does protect the tumbler, however please note it is not shatter proof and dropping or misuse of the tumbler could cause the epoxy to crack or break.
Glitter- I use high quality polyester glitter. The polyester glitter is UV resistant and will not fade over time like craft glitter. The sparkle is amazing and provides an excellent finished product.